Customer Service Representative - State Farm Agent Team Member
Butte - MT
Customer Service Representative - State Farm Agent Team Member
Full Time • Butte - MT
Responsive recruiter
Replies within 24 hours
Benefits:
- License Reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY
I opened my State Farm agency in 2015, bringing with me a background in civil engineering and a family legacy with State Farm as a second-generation agent. As a Carroll College graduate, I’m proud to remain connected to the community where my wife, our two children, and I have built our lives. We love Montana living and enjoy life on our horse property.
I believe a successful team starts with a supportive, family-first culture where people feel valued and have opportunities to grow. My agency offers hands-on leadership, personalized coaching, professional development, and opportunities to earn unlimited time off. Our recently remodeled office features modern amenities, including standing desks and showers, because I believe taking care of yourself is just as important as taking care of business.
Giving back to our community is also important to me. I’m actively involved with the Butte Chamber of Commerce and NAIFA, and I’m a lifetime member of Trout Unlimited and the Rocky Mountain Elk Foundation. I’m passionate about supporting local businesses and helping our community thrive.
I’m looking for someone who is kind, caring, and passionate about helping others. If you value teamwork, enjoy building relationships, and want to be part of a welcoming, health-conscious workplace where family comes first, I’d love to connect with you!
I opened my State Farm agency in 2015, bringing with me a background in civil engineering and a family legacy with State Farm as a second-generation agent. As a Carroll College graduate, I’m proud to remain connected to the community where my wife, our two children, and I have built our lives. We love Montana living and enjoy life on our horse property.
I believe a successful team starts with a supportive, family-first culture where people feel valued and have opportunities to grow. My agency offers hands-on leadership, personalized coaching, professional development, and opportunities to earn unlimited time off. Our recently remodeled office features modern amenities, including standing desks and showers, because I believe taking care of yourself is just as important as taking care of business.
Giving back to our community is also important to me. I’m actively involved with the Butte Chamber of Commerce and NAIFA, and I’m a lifetime member of Trout Unlimited and the Rocky Mountain Elk Foundation. I’m passionate about supporting local businesses and helping our community thrive.
I’m looking for someone who is kind, caring, and passionate about helping others. If you value teamwork, enjoy building relationships, and want to be part of a welcoming, health-conscious workplace where family comes first, I’d love to connect with you!
ROLE DESCRIPTION:
As a Customer Service Representative with Michael Paffhausen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Butte, MT and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none